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UTILITIES INFORMATION FOR YOUR HOME

Frontier Communications

Palm Springs - 295 N Sunrise Way, Palm Springs, CA 92262

Spectrum - Customer Service

Palm Springs - 440 El Cielo Rd, Stes 9 & 10 Palm Springs, CA 92262

Southern California Edison

36100 Cathedral Canyon Dr, Cathedral City, CA 92234

The Gas Company

211 North Sunrise Way, Palm Springs, CA 92262

Burrtec Waste Industries, Inc.

Special Refuse Collection Services for People with Disabilities

Are there any special services provided for disabled persons?

Any disabled person who meets the Department of Motor Vehicles requirements for a N-1 permanent disabled placard is entitled to special walk-in backyard or side yard collection of trash, recyclables, and green waste, at no charge. Contact Burrtec's Customer Service Department at (760) 340-2113 for additional information.

Desert Water Agency

Properties West and South of Whitewater Wash

1200 S Gene Autry Trail, Palm Springs, CA 92264

Coachella Valley Water District

Properties East and North of Whitewater Wash

75525 Hovley Lane East, Palm Desert, CA 92211

Southern California Edison

Southern California Gas

Palm Springs Disposal

Desert Water Agency

Time Warner Cable/Spectrum

41-725 Cook Street

P.O. Box 368

Palm Desert, CA 92211

Burrtec Waste & Recycling Services

41-575 Eclectic

Palm Desert, CA 92260

Southern California Edison

General Customer Service: 800-655-4555
Emergency Services (power outages, lines down, street light repair): 800-611-1911
Local Planning Department: (760) 202-4286
Local Public Affairs Region Manager: (760) 202-4211
SCE Palm Springs Service Center
36100 Cathedral Canyon
Cathedral City, CA 92234

Imperial Irrigation District

Business Office
81600 Avenue 58
La Quinta, CA 92253

Southern California Gas Company

45-123 Town Street
Indio, CA 92201

Federal Employee Bill Payment Extensions

Coachella Valley Water District

Corner Avenue 52 & Highway 111
P.O. Box 1058
Coachella, CA 92236

Coachella Valley Water District

Hovley Lane and Water Way
Palm Desert, CA 92260

Residential Customers

Charter Spectrum: 888-438-2427
Former Time Warner Cable: 800-892-4357

Allconnect is a “one-stop shop” for residents to compare the different service providers available in their area.

All Connect

Shop Rancho Mirage internet providers. Compare internet plan pricing and speeds from cable, DSL and fiber-optic providers in your area.

In My Area

Find providers and compare prices for Internet, Cable TV and other home services available in Rancho Mirage. www.inmyarea.com/internet/92270/providers

Enterprise Customers

Charter Spectrum: 866-603-3199
Former Time Warner Cable: 866-892-4249

Business Customers

Charter Spectrum: 800-314-7195
Former Time Warner Cable: 866-892-4249

DIRECTV

Call to order: 1-866-875-3599

FRONTIER

Call to order: 1-833-844-6538

Rancho Mirage Energy Authority

All Services 800-990-7788

For Questions: [email protected]
For billing questions or assistance with opting out or opting up: [email protected]

Imperial Irrigation District

(Service for everything north of Gerald Ford Drive and east of Bob Hope Drive)

General Information:

Tel: 760-482-9600
Fax: (760) 482-9611

Community Relations Office:

1284 Main Street
El Centro, CA 92243
www.iid.com

Southern California Edison Commercial and Industrial Customers

All Services 800-990-7788

Residential Customers

Billing Questions 800-950-2356
Low Income Assistance 800-447-6620
Turn On/Turn off/Transfer 800-684-8123
Emergency Repairs and Outages 800-611-1911

Southern California Gas Commercial and Industrial Customers

All Services 800-427-2000

Residential Customers

Billing Questions, All Service Requests

English 800-427-2200
Spanish 800-342-4545

SoCalGas Customer Assistance Programs:

Now, more SoCalGas customers are eligible to take part in these state-sponsored, money-saving, no-cost customer assistance programs as a result of updated income guidelines that went into effect on June 1, 2015.

CARE:

The CARE program provides a 20 percent rate discount on the monthly natural gas bill for eligible households and has already enrolled over 1.5 million customers throughout the SoCalGas service area. Those who qualify and are approved within 90 days of starting new gas service will also receive a $15 discount on the Service Establishment Charge.

Energy Savings Assistance Program:

This program provides no-cost, energy-efficient home improvements to income-qualified renters and homeowners. Services include:

There are two ways customers can qualify for the CARE and Energy Savings Program (see below chart). Customers may automatically be eligible if their household income is below the new guidelines or a household member currently receive benefits from any of the following public assistance programs: Medi-Cal/Medicaid, Medi-Cal for Families A&B, Women, Infants and Children (WIC), CalWORKs (TANF) or Tribal TANF, Head Start Income Eligible (Tribal Only), Bureau of Indian Affairs General Assistance, CalFresh (Food Stamps), National School Lunch Program, Low Income Home Energy Assistance Program (LIHEAP), or Supplemental Security Income (SSI). More customers can now qualify for these programs. As of June 1, 2015, the new CARE and Energy Savings Assistance Program income guidelines, based on pre-tax annual income, are as follows:

Customers can learn more and apply for these and other programs by visiting www.socalgas.com/save-money-and-energy/assistance-programs or by any of the following:

Frontier Communications

Redlands, CA 92373

All broadband & landline operations in Rancho Mirage:

Customer service and Billing: 800-921-8101
Payments: 800-801-6652
Customer support: west.frontier.com/customer-support

Burrtec

Palm Desert, CA 92260
Customer Service 760-340-2113
Fax: 760-340-0417

Coachella Valley Water District

Main line 760-398-2651
Customer Service 760-391-9600

Mailing Address:

P.O. Box 1058
Coachella, CA 92236

Send payments to:

P.O. Box 5000
Coachella, CA 92236

Payments can also be made in person at either of the following addresses:

Palm Desert Operations

Palm Desert, CA 92211

Coachella Office

Coachella, CA 92236

Time Warner Cable (Spectrum)

Local Support  760-288-7840 Corporate Support 855-881-8357

Verizon Wireless

Sun Line Transit Agency

Customer Service 760-343-3451
Para Transit 760-343-4231

Southern California Gas Company

Customer Support 877-238-0092

Call Before You Dig 811

Mission Springs Water District

Imperial Irrigation District

81-600 Avenue 58
La Quinta, CA 92253

Southern California Edison

Coachella Valley Water District (CVWD)

85-995 Avenue 52
Coachella, CA 92236

Indio Water Authority

83-101 Avenue 45
Indio, CA 92201

AT&T

123 N. Palm Canyon Drive
Palm Springs, CA 92262

Time Warner Cable

81-557 Dr. Carreon Blvd., Suite C-7
Indio, CA 92201

Frontier Communications

81-673 Highway 111
Indio, CA 92201

Southern California Gas Company

45-123 Towne Avenue
Indio, CA 92201

Directv

Dish Network

Time Warner Cable

81-557 Dr. Carreon Blvd., Suite C-7
Indio, CA 92201

Frontier Communications

81-673 Highway 111
Indio, CA 92201

Burrtec Waste & Recycling Services

41-575 Eclectic Street
Palm Desert, CA 92260

Valley Sanitary District

45-500 Van Buren Street
Indio, CA 92201

Time Warner: Spectrum

FRONTIER FiOS

DIRECT TV

Imperial Irrigation District (IID)

Southern California Edison

Service Requests

AT&T REsIDENTIAL

Directory Assistance

411

MCI RESIDENTIAL Orders

SBC RESIDENTIAL Orders

Frontier RESIDENTIAL Orders

SPRINT RESIDENTIAL Orders

Coachella Water Authority

Coachella Valley Water District (CVWD)

Desert Water Agency

Mission Springs Water

Myoma Dunes Water District

Time Warner: Spectrum

FRONTIER

FRONTIER AUTHORIZED DEALER

WINDSTREAM

Imperial Irrigation District

Coachella Valley Water

Mailing Address

P.O. Box 1058 Coachella, CA 92236

Office Hours

Monday thru Friday
8:00 a.m. to 5:00 p.m.

Main Phone Numbers

Phone (760) 398-2651
Fax (760) 398-3711

Customer Service

Phone (760) 391-9600
Fax (760) 398-3190

DirecTV Authorized Dealer

Frontier Authorized Sales Agent

Indian Wells residential trash and recycling services are provided by Burrtec Waste and Recycling Services. Burrtec Waste and Recycling Services' environmental commitment is evident in the company's many programs that protect natural resources and promote responsible management of the land.

For more information, call Burrtec Customer Service at (760) 340-2113 or visit

Spectrum – (760) 340-2225

Southern Californian Edison Company

CARE/FERA Discounted Programs with Southern California Edison

Imperial Irrigation District – (800) 750-2605 or (760) 398-5811

Burrtec Waste and Recycling Services, LLC

ABOP Center

Coachella Valley Water District

To report any problems with storm drains, please call the City’s Public Works Department at (760) 776-0237

EMERGENCY – call 911

City of Palm Desert Police Department
73705 Gerald Ford Drive Palm Desert, CA 92260 Non-Emergency (760) 836-1600
City of Palm Springs Police Department
200 South Civic Drive Palm Springs, CA 92262 Non-Emergency (760) 323-8116
La Quinta Police Department
82-695 Dr. Carreon Blvd. Indio, CA 92201
Non-Emergency (760) 863-8990
Indio Police Department
46800 Jackson Street Indio, CA 92201
Non-Emergency (760) 391-4057

HOSPITALS:

DESERT REGIONAL MEDICAL CENTER
1150 North Indian Canyon Drive
Palm Springs, CA 92262
(760) 323-6511
EISENHOWER MEDICAL CENTER
39000 Bob Hope Drive
Rancho Mirage, CA 92270
(760) 340-3911
JOHN F KENNEDY MEMORIAL HOSPITAL
47111 Monroe Street, Indio, CA
(760) 347-6191

Areas We Serve

  • Location Icon Desert Hot Springs
  • Location Icon Palm Springs
  • Location Icon Cathedral City
  • Location Icon Rancho Mirage
  • Location Icon Palm Desert
  • Location Icon Indian Wells
  • Location Icon La Quinta
  • Location Icon Indio
  • Location Icon Coachella
Indio La Quinta Palm Desert Coachella CathedralCity Palm Springs Desert Hot Springs Rancho Mirage San BernardinoNational Forest MT. San Jacinto Idyllwild San JacintoMountains Santa RosaMountains Thermal CoachellaValley Joshua TreeNational Park Big MorongoCanyon Perserve SaltonSea IndianWells

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